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Home >  Contact Us >  GSFC Directory
Technical Assistance
SURFER 2.0, STARS 2.0 and Transcript Exchange
Johnny Edwards

Eurkita Ford
Bob Lahl

Demi Fogle
johnnye@gsfc.org
eurkitaf@gsfc.org
bobl@gsfc.org
demif@gsfc.org
(800) 414-3080 Option 2
(800) 505-4732 ext. 9055
(800) 505-4732 ext. 9058
(800) 505-4732 ext. 9336
Transcript Exchange Questions trex@gsfc.org  
GAcollege411 Technical Help (Login and Browser Assistance) support@gacollege411.org
800-468-6927
Student Aid Services
PROGRAM CALL CENTER
General Information regarding GAcollege411 website and State and Lottery funded Scholarships, Grants, and Military Programs gsfcinfo@gsfc.org
800-505-4732
ORIGINATIONS AND DISBURSEMENTS
Specific questions regarding application processing, awarding and disbursements for
State and Lottery Funded Scholarships, Grants and Military Programs. Questions related
to SURFER, STARS, GSFAPPS processing, invoicing, and reconciliation.
School Hotline   800-414-3080 option #2
Roxane Bobo roxaneb@gsfc.org 800-505-4732 ext. 9241
Stacey Bradford
Military Programs, GSFAPPS issues
staceyb@gsfc.org 800-505-4732 ext. 9246
Tonya Myers
HERO applications and processing
tonyam@gsfc.org 800-505-4732 ext. 9234
Kanita Waters
Reconciliation issues, Accel, GSFAPPS Issues, Invoicing Rejects
kanitaw@gsfc.org 800-505-4732 ext. 9045
PROGRAM ADMINISTRATION
Questions related to program regulations, administrative reviews, exceptions, and
initial HOPE eligibility for out-of-state high school graduates
School hotline programadmin@gsfc.org 800-414-3080 option #3
Bill Spears
HOPE, GTEG
bills@gsfc.org 800-505-4732 ext. 9040
Sharon Pettus
BYRD, LEAP, Military programs, Appeals and Exceptions
sharonp@gsfc.org 800-505-4732 ext. 9005
Postsecondary Student and School Services

POSTSECONDARY SCHOOL REPRESENTATIVES
Questions or requests for service provided by GSFC to postsecondary institutions
including student outreach services, Student Access Loan program training and questions.

Mendi Morrow
mendim@gsfc.org
678-495-7393
Anté Williams antew@gsfc.org
678-495-7172
Student Access Loan Program Questions: salprogram@gsfc.org
800-505-4732 ext. 9063
DEFAULT PREVENTION FOR POSTSECONDARY SCHOOLS
Regina Venson
reginav@gsfc.org
800-505-4732 ext. 9083
GSFC Compliance Review / Student Loan Ombudsman / Cohort Default Rate Appeals
Specific questions regarding recent or upcoming compliance review scheduled with the Georgia Student Finance Commission
Robin Hancock
robinh@gsfc.org
800-505-4732 ext. 9238
K-12 Student and School Services & GAcollege411
Vice President: Angie Newell
angien@gsfc.org
800-505-4732 ext. 9126
Scheduling a Presentation for
K-12 Schools, Community Groups, and Civic Organizations

clientservices@gsfc.org
800-505-4732 ext. 9071
GAcollege411 CONCERNS AND ISSUES
Angie Newell
angien@gsfc.org
800-505-4732 ext. 9126
CLICK HERE TO CONTACT YOUR LOCAL GSFC REPRESENTATIVE
ORDER PUBLICATIONS ONLINE
Loan Servicing
BORROWER CONTACT customercare@gsfc.org  
SERVICE CREDIT AND REPAYMENT STATUS
Jeannette Mayfield
jeannette@gsfc.org
800-505-4732 ext. 9060
Learning Resources
COURSE REGISTRATION learningresources@gsfc.org 800-505-4732
Debby Lackey
debby@gsfc.org
800-505-4732 ext. 9307

Last Updated 04-03-2012








 

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