| Technical Assistance |
SURFER 2.0, STARS 2.0 and Transcript Exchange
 Johnny Edwards
Eurkita Ford
Bob Lahl
Demi Fogle
|
johnnye@gsfc.org
eurkitaf@gsfc.org
bobl@gsfc.org
demif@gsfc.org
|
(800) 414-3080 Option 2
(800) 505-4732 ext. 9055
(800) 505-4732 ext. 9058
(800) 505-4732 ext. 9336 |
| Transcript Exchange Questions |
trex@gsfc.org |
|
| GAcollege411 Technical Help (Login and Browser Assistance) |
support@gacollege411.org
|
800-468-6927 |
| Student Aid Services |
| PROGRAM CALL CENTER |
| General Information regarding GAcollege411 website and State and Lottery funded Scholarships, Grants, and Military Programs |
gsfcinfo@gsfc.org
|
800-505-4732 |
ORIGINATIONS AND DISBURSEMENTS
Specific questions regarding application processing, awarding and disbursements for
State and Lottery Funded Scholarships, Grants and Military Programs. Questions related
to SURFER, STARS, GSFAPPS processing, invoicing, and reconciliation. |
| School Hotline |
|
800-414-3080 option #2 |
| Roxane Bobo |
roxaneb@gsfc.org |
800-505-4732 ext. 9241 |
Stacey Bradford
Military Programs, GSFAPPS issues |
staceyb@gsfc.org |
800-505-4732 ext. 9246 |
Tonya Myers
HERO applications and processing |
tonyam@gsfc.org |
800-505-4732 ext. 9234 |
Kanita Waters
Reconciliation issues, Accel, GSFAPPS Issues, Invoicing Rejects |
kanitaw@gsfc.org |
800-505-4732 ext. 9045 |
PROGRAM ADMINISTRATION
Questions related to program regulations, administrative reviews, exceptions, and
initial HOPE eligibility for out-of-state high school graduates |
| School hotline |
programadmin@gsfc.org |
800-414-3080 option #3 |
Bill Spears
HOPE, GTEG |
bills@gsfc.org |
800-505-4732 ext. 9040 |
Sharon Pettus
BYRD, LEAP, Military programs, Appeals and Exceptions |
sharonp@gsfc.org |
800-505-4732 ext. 9005 |
| Postsecondary Student and School Services |
POSTSECONDARY SCHOOL REPRESENTATIVES
Questions or requests for service provided by GSFC to postsecondary institutions
including student outreach services, Student Access Loan program training and questions. |
Mendi Morrow
|
mendim@gsfc.org
|
678-495-7393 |
| Anté Williams |
antew@gsfc.org
|
678-495-7172 |
| Student Access Loan Program Questions: |
salprogram@gsfc.org
|
800-505-4732 ext. 9063 |
| DEFAULT PREVENTION FOR POSTSECONDARY SCHOOLS |
Regina Venson
|
reginav@gsfc.org
|
800-505-4732 ext. 9083 |
| GSFC Compliance Review / Student Loan Ombudsman / Cohort Default Rate Appeals |
| Specific questions regarding recent or upcoming compliance review scheduled with the
Georgia Student Finance Commission |
Robin Hancock
|
robinh@gsfc.org
|
800-505-4732 ext. 9238 |
| K-12 Student and School Services & GAcollege411 |
Vice President: Angie Newell
|
angien@gsfc.org
|
800-505-4732 ext. 9126 |
Scheduling a Presentation for
K-12 Schools, Community Groups, and Civic Organizations
|
clientservices@gsfc.org
|
800-505-4732 ext. 9071 |
| GAcollege411 CONCERNS AND ISSUES |
Angie Newell
|
angien@gsfc.org
|
800-505-4732 ext. 9126 |
| CLICK HERE TO CONTACT YOUR LOCAL GSFC REPRESENTATIVE |
| ORDER PUBLICATIONS ONLINE |
| Loan Servicing |
| BORROWER CONTACT |
customercare@gsfc.org |
|
| SERVICE CREDIT AND REPAYMENT STATUS |
Jeannette Mayfield
|
jeannette@gsfc.org
|
800-505-4732 ext. 9060 |
| Learning Resources |
| COURSE REGISTRATION |
learningresources@gsfc.org |
800-505-4732 |
Debby Lackey
|
debby@gsfc.org
|
800-505-4732 ext. 9307 |
